Privacy Policy

Introduction

This Privacy Policy applies to information collected through our website and related online communication channels. By using our website, you agree to the practices described in this policy.

If you do not agree with this Privacy Policy, please discontinue use of our website or contact us for clarification.

1. Information We Collect

We may collect information that helps us respond to inquiries, improve our website and provide better communication with customers.

1.1 Information You Provide

When you submit an inquiry, contact us by email, or communicate with us through online forms, we may collect information such as:

• Name
• Company name
• Email address
• Phone number or WhatsApp number
• Country or region
• Product requirements, project details or inquiry messages

1.2 Website Usage Information

When you visit our website, we may collect general technical and usage information, such as:

• IP address
• Browser type and device information
• Pages visited
• Time and date of visit
• Referring website or search source
• General website interaction data

1.3 Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, analyze traffic and improve user experience. You may control or disable cookies through your browser settings.

2. How We Use Your Information

We use collected information for legitimate business and communication purposes, including:

• Responding to product inquiries and technical questions
• Providing information about slitter rewinder machines and related solutions
• Communicating about projects, quotations, service requests or cooperation opportunities
• Improving website content, structure and user experience
• Analyzing website performance and visitor behavior
• Maintaining website security and preventing misuse
• Complying with applicable legal or regulatory requirements

3. How We Share Your Information

We do not sell your personal information. We may share limited information only when necessary for business operation, service delivery or legal compliance.

3.1 Service Providers

We may work with trusted service providers who support website hosting, analytics, email delivery, form processing or other technical services. These providers are expected to use information only as necessary to provide their services.

3.2 Business Communication

When necessary to respond to your inquiry or support your project, relevant information may be shared internally with our sales, technical or service teams.

3.3 Legal Requirements

We may disclose information if required by law, regulation, legal process or valid governmental request.

4. How We Protect Your Information

We take reasonable administrative, technical and organizational measures to protect personal information from unauthorized access, misuse, loss or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information submitted online.

5. Your Data Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

5.1 Access and Correction

You may request access to the personal information we hold about you and ask us to correct inaccurate or incomplete information.

5.2 Deletion

You may request deletion of your personal information, subject to legal, contractual or business record requirements.

5.3 Opt-Out of Marketing Communications

If you receive marketing communications from us, you may opt out at any time by contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites, platforms or embedded content, such as YouTube, LinkedIn, Facebook or other external services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

7. Children’s Privacy

Our website and services are intended for business and industrial users. We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child, we will take appropriate steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functions or legal requirements.

Any updated version will be posted on this page. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: